Latest News

  • Urgent - Stock Level Update
    Posted on: 30/07/20


    All large combos are now at a critically low level so for anyone wanting to take delivery before mid November, you will need to order pretty much immediately. We will commence pre-selling the forthcoming shipment as soon as current stock is gone as the demand is going to be very high. feel free to call us if you need any more info.

  • We Are Open For Business!
    Posted on: 29/03/20


    Our warehouse is operating almost as normal at this stage and we are dispatching orders and still allowing visits to the display area. If this situation changes we will advise you on this column so our advice - get a new barbie now and turn those extra home spent  hours into gourmet delights :)

  • Product Availability Update
    Posted on: 07/02/20


    We have been talking to our factory about the possible effect on supply that the current Coronavirus epidemic may have. Clearly, with most factories currently closed, the disruption to all manufactures will be significant and it will be many months before things get back to normal.

    We currently hold stock of all models although some are already running low so our advice, if you are intending to place an order any time soon is to not delay. This is especially so for builders and developers looking for BBQs and Outdoor Kitchens to complete their alfresco areas - get your orders in NOW!

  • CHRISTMAS WAREHOUSE CLOSING DATES
    Posted on: 13/11/19


    Our warehouse will close at midday on Christmas eve 24th December and will re-open for business Monday January 6th. No stock can be dispatched between these dates and anyone wanting delivery before Christmas should be ordering NOW!

Simply the best barbies under the Aussie Sun!

Customer Service Page

BlueTongue BBQs  is committed to providing exceptional customer service and quality products.  We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within two business days to arrange an agreeable alternative item, a back-order or a full refund.

Refund Policy

Please choose carefully.  We do not give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do. In these circumstances, it is up to the customer to return the goods to the BlueTongue BBQs nominated warehouse in undamaged and saleable condition.

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